Insurance Operations Managers oversee the administrative and service functions of an insurance operation — ensuring policies are processed, serviced, and compliant. Found through dedicated retained search — not job boards.
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Managing policy servicing, billing, and endorsement teams, overseeing compliance with carrier and regulatory requirements, improving operational workflows, managing client service quality, training and developing service staff, and reporting on operational performance.
5+ years of insurance operations experience with 2+ years in a management role, strong knowledge of insurance policy administration processes, state insurance regulatory requirements, and experience with insurance management systems (Applied Epic, AMS360, or equivalent).
Operations managers who have led a system migration — moving from one agency management system to another — bring a rare combination of process knowledge and change management capability that is highly valuable in growing insurance organisations.
Ready to start a Insurance Operations Manager search?
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Retained recruitment delivers a pre-screened shortlist within 21–38 days. Start with a free 25-minute consultation.
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