Healthcare Retained Recruitment — Frequently Asked Questions

We recruit for a wide range of clinical, allied health, and operational roles — registered nurses, nurse practitioners, physician assistants, dental hygienists, physical therapists, medical laboratory scientists, licensed therapists, practice managers, MDS coordinators, and many more. Our focus is professional and specialist placements from individual contributors through director level.

Both. We recruit for clinical professionals and for the operational and administrative roles that keep healthcare organisations running — practice managers, admissions coordinators, medical coders, clinical coordinators, and department directors. If the role requires healthcare sector knowledge to recruit effectively, we can handle it.

Retained recruitment means you engage one dedicated recruiter who works exclusively on your role. They conduct active passive candidate outreach, pre-screen credentials and qualifications, and present only candidates who genuinely meet your brief. Contingency agencies work dozens of roles simultaneously and get paid only if their candidate is hired first — which means speed matters more than quality. Staffing agencies typically place temporary workers, not permanent hires. Our retained model is built for permanent placements where quality and fit matter most.

Most healthcare searches are completed within 21 to 40 business days from the start of engagement. Roles requiring very specific certifications, niche specialisations, or serving geographic markets with severe shortages may take toward the longer end of that range. We provide a realistic timeline estimate at the start of every search and send written progress updates weekly.

Yes. Credential and licensure pre-screening is part of every healthcare search. We verify active state licensure, relevant certification currency, and where applicable, DEA and NPI registration status before presenting any candidate to you. We also conduct structured reference checks. Our goal is that you are never surprised by a credential issue at the offer stage.

Every permanent retained placement includes a 90-day guarantee. If the placed professional departs or is released within 90 days for reasons covered under our guarantee terms, we conduct a full replacement search at no additional recruitment fee. Our 96% one-year retention rate reflects the rigour of our screening process — but the guarantee ensures complete accountability.

No. Our focus is permanent retained placements only. We do not place temporary, locum, or agency staff. If you need locum coverage while we conduct your permanent search, we are happy to recommend partners who specialise in that market — but our engagement is focused entirely on finding the right permanent hire.

We recruit across the United States. Our passive candidate networks and direct outreach capabilities mean we are not limited by geography — though we do account for geographic market dynamics in compensation benchmarking and candidate supply estimates at the start of each search.

Retained search engagements are priced as a percentage of the placed professional's first-year compensation, with a portion paid at engagement to ensure dedicated recruiter commitment. The exact structure varies by role type and search complexity. Book a free 25-minute consultation and we will walk you through specific pricing for your role transparently — no pressure, no obligation.

Yes. For organisations with multiple open roles, we can run concurrent retained searches — each with a dedicated recruiter. Many of our clients engage us as an ongoing recruitment partner across departments or locations. Contact us during your initial consultation to discuss multi-search arrangements.